Frequently Asked Questions
Everything you need to know about shopping with Murci.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags still attached. Please note that sale items are eligible for store credit only.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Do you restock sold-out items?
Many of our popular styles are restocked. You can sign up for 'Back in Stock' notifications on the product page to be the first to know when an item returns.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.